FAQs

Don't delay especially if it is winter or the water leaking from you line may cause property damage for you or neighbors the water company may shut off your water. Give us a call and we will come and verify you have a leak and give you a free estimate to fix it. If your water is currently shut off we can provide emergency excavation services to expedite the repair at no additional cost.

We are so confident that if it is possible to unclog your line we can unclog it. If we can't then there is most likely a mechanical problem with your sewer line. We will then offer to camera your line or give you a free estimate to fix the problem. If you would like us to perform this work we will deduct the $100.00 off the pipe repair or camera. If you do not want us to do the work we will send you a check for $100.00

No we do not sell them, however we will give you a free estimate to replace or install a Water Heater. See our Water Heater page for more info about our intelligent water heater.

Depending on your access to the pipe the price may vary. If the technician needs to snake your line from the basement or a removed toilet bowl the price may be more than from a yard cleanout. This is usually because the technician has to carry a large heavy machine into the home; the job takes longer and is very labor intensive. Resolve Rooter offers a 6 month Guarantee on all residential sewer line snaking, we will give you a free estimate before we start, and if we can't unclog your drain we will pay you $100.00. What do you have to lose? Call us today.

Resolve Rooter, offers flat rate pricing we will give you the price up front and if the job takes 1 hour or three days the cost doesn't change. We can do that due to years of experience and quality workmanship. With hourly pricing, the job can go longer than expected and you are stuck with the bill. Not with us, we give all free estimates with no obligation and our up front flat rate pricing you will know exactly what you have to pay upon completion of work.

Don't delay especially if it is winter or the water leaking from you line may cause property damage for you or neighbors the water company may shut off your water. Give us a call and we will come and verify you have a leak and give you a free estimate to fix it. If your water is currently shut off we can provide emergency excavation services to expedite the repair at no additional cost.

Depending on your access to the pipe the price may vary. If the technician needs to snake your line from the basement or a removed toilet bowl the price may be more than from a yard cleanout. This is usually because the technician has to carry a large heavy machine into the home; the job takes longer and is very labor intensive. Resolve Rooter offers a 6 month Guarantee on all residential sewer line snaking, we will give you a free estimate before we start, and if we can't unclog your drain we will pay you $100.00. What do you have to lose? Call us today.

Resolve Rooter, offers flat rate pricing we will give you the price up front and if the job takes 1 hour or three days the cost doesn't change. We can do that due to years of experience and quality workmanship. With hourly pricing, the job can go longer than expected and you are stuck with the bill. Not with us, we give all free estimates with no obligation and our up front flat rate pricing you will know exactly what you have to pay upon completion of work.

Now with our technology, we will replace the water heater anode with an Intelligent Anode® that will alert you with an audible signal letting you know it's time to replace it. By doing this minor maintenance, studies have shown to double the life of the average water heater. We can retro fit most water heaters or install your new heater with this system in place.

We are so confident that if it is possible to unclog your line we can unclog it. If we can't then there is most likely a mechanical problem with your sewer line. We will then offer to camera your line or give you a free estimate to fix the problem. If you would like us to perform this work we will deduct the $100.00 off the pipe repair or camera. If you do not want us to do the work we will send you a check for $100.00

A plumbing system works with the aid of traps beneath each of your fixtures. These traps keep a small amount of water in a joint at all times that blocks sewer gas from reentering your home. Because waste water is filled with waste and sediment, it naturally has this odor. However, you don’t want it in your home, so it’s vital to keep those sink traps well maintained at all times.

If a smell starts to permeate your bathroom or kitchen, the likely culprit is evaporation of the water barrier in your trap. While this is uncommon in most homes, it can happen if you don’t use a particular drain often, such as in a guest bathroom or when you’ve been out of town for an extended period of time.

A sudden spike in your water bill is a common symptom that there is a problem somewhere in your home’s plumbing. Many people assume that a leak will cause three feet of standing water in their basement, but sometimes the leak occurs outside or in the drywall, where you can’t necessarily see it. The damage is the same as if the water was pouring out from under your sink, but it remains hidden. A high water bill is a good sign that you have a leak somewhere and it’s time to call a plumber.

One of the most common complaints related to home plumbing is low water pressure. Normally, a slow but steady decrease in water pressure is due to a long term issue like bad piping or a buildup of sediment, but if you notice your water pressure dropping off suddenly, the issue could be something else entirely.

The first thing you should do is check the shutoff valve to make sure it is on and then check any incoming water lines or hoses for kinks that might slow the flow of water. Old pipes might have high mineral deposits as well – an easy fix for a skilled plumber.

To the extent you can on your own, check each fixture in your home to see what is affected by the low water pressure and try to determine the source of your problem. If you find nothing, call a plumber and provide what information you did gather. They can quickly check and find the issue once they visit your home.

Hot water is a necessity in any modern home, but it can be fickle – slowing down, decreasing or stopping without notice. The most common problem associated with lower hot water supply is a blown heating element in your hot water tank. The type of hot water heater doesn’t matter here – it can happen in any system.

This is an easy fix, but if it doesn’t remedy the situation, your water heater may be getting old enough that it actually needs to be replaced. Either way, your plumber should be able to diagnose the problem quickly.

Conservation and money saving are hot topics right now for many homeowners, so if you’re interested in learning how to cut back on your water use, there are a lot of things you can do. The easiest way is to install low flow fixtures and upgrades throughout your home. Aerators on sink faucets are a great first step, as well as a low flow shower head. A lower GPF toilet is another fantastic upgrade. Upgrading your hot water supply can also help to reduce wasted water, as newer tankless systems don’t require a standing supply of hot water at all times like traditional tank–style systems.

Trenchless technology describes a variety of techniques in the drain, sewer and septic system installation, repair and replacement industry that allow for work to be done without the need to dig a trench in order to access the underground pipes.

For years, the only way to gain access to sewer lines in order to repair or replace them was to dig down to them, resulting in a large, unsightly trench running through your yard. Then the old pipes had to be uninstalled, hauled up and replaced individually. It could be a long process, and all the while you would have this trench on your property until the new pipes were installed and the trench refilled. Even afterwards, the ground took time to settle and you would have to reseed the area later.

However, this inconvenience is often now avoidable, thanks to trenchless technology.

There are a number of trenchless methods available today. The appropriate one to use on a particular job depends on the nature of the work being done, the terrain involved and the state of the existing water and sewer lines, among other factors.

One example of trenchless technology is the use of specialized video cameras to snake down into the lines and inspect for the cause of damage. This allows contractors to get an accurate look at what is causing a problem in the line, which helps them determine how best to proceed.

Another use of trenchless technology is the repair process known as relining. In this process, a sewer line that is leaky or cracked but generally stable can be repaired without needing to be completely replaced. A resin is run through the pipe, then inflated to line the inner walls, which seals off any leaks or cracks.

Trenchless technology can also be used to install new sewer and water lines as well as replace, rehabilitate or repair existing ones.

Yes. Trenchless technology does not involve releasing any hazardous chemicals into the ground. In fact, the process is safer for the environment than conventional methods, as the lack of excavation means less disruption to the ground flora and fauna. Also, a repaired sewer line means no sewage leaking into the surrounding earth or water table.

Using trenchless technology to repair and replace pipes is actually more cost–effective than traditional excavation methods. Digging a trench, replacing old lines and then replacing the displaced soil require a big investment of time, labor and materials. On the other hand, trenchless technology is quicker and less labor–intensive, making it generally more cost effective. The materials involved are also usually less costly than those involved in a traditional sewer line replacement or installation, so you save money on that front as well.

Tending to a leaky or broken sewer line is a necessary cost, as not fixing this problem can result in much more extensive – and expensive – damage. So, it pays to have sewer and water line issues addressed right away. However, choosing trenchless technology can serve to minimize the overall expense, as well as the associated inconvenience and disruption to your family’s daily life.

Choosing a trenchless method for a particular job depends on a number of factors. Aside from the nature of the job and the extent of any damage, a contractor must also consider soil composition, existing materials, depth of the lines and other conditions. The best way to determine which method will work best for your needs is to consult with a licensed professional contractor.

If a sewer line on your property backs up, you are likely the one who needs to call to have it repaired. It will ultimately depend on where the backup occurs, what your municipal guidelines are, and what caused the problem. However, most of the time, if it occurs on your property before it reaches the city main lines, it’s your responsibility.

In this case, you should call someone in your area that can provide expert care and service for your sewer line. There isn’t anything you can personally do, especially if the backup is in the main sewer line, so get a professional in to check it out as soon as possible.

The easiest way to make sure your sewer line never gets blocked is to have a professional come out and perform annual maintenance. Even when being extremely careful about what goes down a drain in your house, it’s impossible to know how much waste will back up or get clogged on its way to the main sewer lines. An inspection and annual flush removes that excess waste and ensures your line remains consistently clear.

If you’re considering using chemicals advertised on television for clog removal or prevention, you need to take in to account the impact they have on the environment and the pipes. Many chemicals are abrasive by their nature and corrode the pipe over time. While not an issue right now, it will slowly break down the line, possibly creating leaks. And with such a strong environmental impact, it is highly discouraged.

Video inspection services are an advanced way to pinpoint and diagnose problems in your drainage system. While not necessarily used during routine inspections, video tools allow a professional to dig deep into your drainage system and check for obstructions, possible wear in the pipe walls, and any roots that are growing into or near your pipes. If you suspect a problem in your line or you recently moved into a new home and want to start with a clean slate, a video inspection is a great option.

In the past, the only option a plumber had when a block or leak occurred was to dig up the property around the sewer line and repair it directly. However today, it is possible to use video inspection technology to directly pinpoint the problem and dig only where necessary. In some cases, repairs can be made without any digging at all, especially if the pipe integrity is still intact. The only way to be sure is to call a professional for an inspection of the pipe.

Basically anything that doesn’t say “flushable” is not safe for flushing. Toilet paper is unique because it is designed to break down quickly in water. Most food waste, when broken down by a garbage disposal is also very soluble. However, other paper products like paper towels and tissues are designed to absorb water and stay intact. As a result, they quickly clog drains and do not flush well.

Some food products are equally dangerous to flush down your drain. If not properly broken down, anything that absorbs water, like potatoes or some vegetables, can clog the drain when combined with kitchen grease and other debris. In short, be smart about what goes down your drain and you’ll limit the risk of an actual leak.

Tankless hot water heaters that are located outdoors will still be able to provide hot water reliably to you and your family even when temperatures descend below zero. In fact, most of these types of hot water heaters are made to function properly in temperatures down to –30°F.

There are a number of reasons you may want to consider replacing your hot water heater. If you’re calling for frequent repairs, that’s a good sign that you may be better off investing in a replacement rather than continuing to pay for repairs.

Also, if you’ve noticed that your hot water heater just isn’t getting the water as hot as it used to or your water is taking too long to heat up, it may be time to start looking around for a new one. These aren’t the only times when you’ll want to consider replacing your hot water heater, though.

In fact, even if you have a hot water heater that’s been working well for you, you may benefit from replacing it if it’s more than 10 years old. That’s because the newer models are simply so much more energy efficient than the older one you probably have in your house right now.

Whether you opt for a tankless or tank variety, your new hot water heater will immediately save you a considerable amount on your monthly energy bill.

Provided you keep up with all of the proper maintenance, you can expect your new hot water heater to last you at least 10–15 years.